Contact Us
We are here to help you
Have questions about the Radha Naam Jap Counter? Whether you need technical support regarding the web application, want to share an inspiring feature suggestion, or simply wish to connect with our spiritual community, we are always here to listen. We value your feedback immensely as it is the primary driver that helps us improve and scale the platform for devotees worldwide.
Please find our detailed contact information below. While we are a small team of dedicated practitioners, we are deeply committed to ensuring your experience is flawless. We strive to respond to all genuine inquiries within 24 to 48 business hours. For immediate resolution to common technical issues, please review our Support FAQ section further down this page before sending an email.
Email Us
For general inquiries, feedback, or support questions, send us an email. We typically respond within 24-48 hours.
akjangra940@gmail.comCall Us
Prefer to talk? You can reach us by phone. We are available during business hours.
+91 9991068057Support & Technical FAQ
My streak was completely reset. Can you restore it?
Because we prioritize your privacy and do not require you to create an account, all of your statistics (including your streak, total count, and rounds) are stored strictly on your device's browser local storage. If you clear your browser history, clear your cache, use an incognito/private browsing window, or switch devices, your data will reset. Unfortunately, because the data is never sent to our servers, we cannot manually restore lost streaks. We recommend keeping the website bookmarked and avoiding complete cache clears if you want to maintain your streak long-term.
The vibration feature isn't working on my phone. Why?
The haptic feedback (vibration) at the completion of 108 counts relies on your mobile device's built-in vibration API. First, make sure you are not on Low Power or Battery Saver mode, as iOS and Android frequently disable haptic feedback to save juice. Second, ensure vibration is enabled in your phone's accessibility settings. Finally, note that standard desktop browsers generally do not support the vibration API.
Can I download this as an app from the App Store or Play Store?
While we do not have a native App Store or Play Store application yet, you can easily install this website as a Progressive Web App (PWA) directly to your home screen! Simply open the site in Chrome (Android) or Safari (iOS), tap the Share or settings menu, and select Add to Home Screen. It will behave exactly like a native offline app without taking up massive storage space.
I have a partnership or advertising inquiry. Who do I contact?
For all business, partnership, or advertising inquiries, please use the email address listed above (akjangra940@gmail.com). Please make sure to include Partnership Inquiry in your subject line so our team can route it to the correct department immediately.
Still haven't found the answer? Review our General FAQ or our About Us page.
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